Air Conditioning
The ship is fully air conditioned. Cabin temperatures are individually adjustable.
Animals
Animals are not permitted on board.
Bath towels / wool blankets
Bath towels and wool blankets are available on the sun deck.
Bars
The Lido or Lounge Bar is open from 11:00 am to 1:00 am daily. Soft drinks, coffee, tea and water are available free of charge daily in the lounge.
Boutique
The Boutique’s hours of operation vary according to the ship’s schedule. Please see the daily program for the current hours. You can also visit the collection here. Orders may be placed directly.
Bridge
The bridge area may be visited during the day and/or at certain hours, subject to permission by the Captain. During maneuvers and night travel the bridge is closed.
Cabin Furnishings
Your cabin is furnished with a TV with integrated video player, a direct-dial telephone, and a safe. In addition, each cabin has a selection of non-alcoholic drinks which are available free of charge during the trip. In the bath are various toiletries, as well as a robe and hairdryer.
Cabin Key Card
You will receive your cabin key card at the start of the trip. It serves to unlock your cabin and as identification to board and leave the ship. Please carry this card with you at all times and inform the reception in case of loss.
Computer/Email
A laptop is available for general use in the lounge. The SEA CLOUD II can be reached at seacloud2@seacloud.com. An internet connection is not available. Messages up to 10 KB may be sent/received at no charge. Incoming or outgoing messages over
10 KB will be charged to your board account.
Change of route
Even when most carefully planned, our route may be subject to change due to weather conditions or other unforeseen events. You will be informed on board of any possible changes.
Daily program
General information to the day’s events and shore visits is prepared by the cruise director in the daily program, which you receive evenings in your cabin.
Dress
Our recommendation for day wear is smart-casual. Only for the captain’s dinners (welcome and farewell) do we recommend elegant dress for ladies and suit and tie for gentlemen. Since it can be wet on deck, be sure to bring non-skid shoes.
Embarkation/Disembarkation
Embarkment begins at 16:00. An earlier arrival is not possible, as the crew is preparing the ship for your arrival. Disembarkment is at 9:00.
Fitness area / Sauna
Our Fitness area is open daily and offers modern fitness machines. There is no charge. The sauna is heated upon request. Please see the reception.
Foreign currency
Foreign currencies for shore visits are usually available in small quantities at the purser. In addition, we recommend that you obtain small bills of the national currencies before your trip.
Gratuities
Tips are not included in the price of the trip.
Of course, it is at your discretion to reward the crew’s good service with a tip. As a guideline, we suggest €14.00 per passenger per day.
Hospital
The hospital is located on the Cabin Deck and is staffed by a ship’s doctor. Please refer to the daily program for hours of operation. The doctor can be reached at all times in case of emergency. Medications as well as seasickness pills are available in limited quantities. Special treatments are to be coordinated beforehand with the cruise company.
Laundry
There is limited service on board for laundry and ironing. There is no dry-cleaning. You will find a price list in your closet. For safety reasons, it is not permitted to use an iron in your cabin.
Library
Choose from German and English language books and games.
Lounge chairs
Lounge chairs for all passengers are available on the sun deck.
Lounge
The Lounge is located on the Lido Deck and is always open.
Mail
You may leave your mail with the purser, who will forward it at the next port. Please write your cabin number in the stamp corner. The stamp will be charged to your board account.
Newspapers
You will receive a daily newspaper with the latest news by satellite.
Payment methods
On board currency is the Euro (€). To simplify expenses we have set up a board account for the duration of your trip, to which your personal expenses will be charged. To settle, we accept the following payment methods:
Cash
Traveler’s checks
American Express
Visa
Mastercard
Diners Club
Unfortunately, we cannot accept the EC card on board.
Postcards
Ship postcards are available free of charge in your cabin.
Reception
The reception is located in the foyer of the Promenade Deck and is staffed from 7:00 to 24:00.
Restaurant
On SEA CLOUD II we offer your choice of tables. Please refer to the daily program for service hours. Meals are served at one sitting.
Safe
In the closet of your cabin is an electronic safe which can be programmed with a personal code.
Safety
Safety equipment is explained during the emergency exercise at the start of the trip. According to international regulations, all passengers are required to participate.
Shore outings
Detailed information regarding shore visits and more is available from the cruise director on board.
Smoking
In consideration of all passengers, smoking is not allowed in passenger cabins, corridors or the restaurant.
Special diets
We gladly take into account special needs regarding diets. Please let us know your requirements well in advance of your trip.
Telephone / Fax
The SEA CLOUD II is equipped with a satellite communications system. In additions, mobile connections (GSM) are possible. You may be contacted on board under these numbers:
Ocean Prefixes:
+871 (Atlantic Ocean)
+872 (Pacific Ocean)
+873 (Indian Ocean)
+874 (Atlantic Ocean)
Telephone Number:
3 248 953 10
Fax Number:
3 248 953 11
The fee for a mobile connection is € 3.00 per minute. The fee for satellite communication is € 5.00 per minute.
Travel documents
Your travel documents contain information on your trip’s course and shore outings as well as the order form, your boarding ticket and airplane ticket, where applicable.
Umbrellas
Umbrellas are available in your cabin.
Voltage
The voltage on board in 220 volts. Each bath is equipped with an outlet for a razor.
Visitors
Visitors are allowed on board only with prior registration by the passenger or event planner with the purser. The services used by the visitor while on board shall be settled through the board account of the passenger or event planner.
Water sports
The SEA CLOUD II has snorkelling, water ski and windsurfing equipment which may be used free of charge in coordination with the ship’s Cruise Director.
